Returns Policy

 Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and unworn and in the same condition that you received it. It must also be in the original packaging and tags.

To complete your return, we require your receipt of proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds unfortunately we can not offer refunds, but instead for returns we can issue Credit Notes.

The following items can not be returned if you change your mind

Pierced Jewellery, Sale items, Gift Cards.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange,send us an email at sales@hb-boutique.com and send your item to: 68 Sydney street Mackay Queensland AU 4740.

Shipping To return your product, you should mail your product to: 68 Sydney street Mackay Queensland AU 4740

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item